FAQs

We sell the Tek RMD M1 through established medical equipment dealers, who set their own prices. We also sell direct and our prices are listed on our website. We also offer long-term financing options. Please visit the Where to Buy page for more information.

Yes. The Tek RMD M1 is covered by the VA, Worker’s Comp, and in some cases Private Insurance, Medicaid and Medicare. We have an online portal where you can submit an insurance prior authorization request and then one of our insurance experts will follow up with your insurance agency. Click here for more information.

We are very pleased to be able to offer financing terms from both CareCredit and Affirm. Please visit our store page for more information.

We sell the Tek RMD M1 through established medical equipment dealers, who set their own prices. We also sell direct and our prices are listed on our website. We also offer long-term financing options. Please visit the Where to Buy page for more information.

The Tek RMD is both FDA cleared and has a CE Mark.

The Tek RMD M1 is appropriate for users from 4’7” (140 cm) to 6’3” (190 cm) and can support weights from 88 lbs (40kg) to 265 lbs (120kg).

The Tek RMD M1 allows for independent movement in both indoor and outdoor spaces, with the indoor or outdoor wheel configurations.

The indoor wheels have compact dimensions of 16.5” wide and 29.5” long (42 cm x 75 cm), allowing for usage in narrow spaces, including spaces inaccessible to a standard wheelchair. The indoor wheels in the Tek RMD M1 are perfect for the home, office, school, or shopping mall.

The outdoor wheels have dimensions of 23.5” wide and 40.3” long (60 cm x 103 cm). Larger tires and a wider and longer footprint give the Tek RMD M1 the stability to drive on uneven outdoor spaces safely. This includes sidewalks, paved walking and biking paths, as well as grass and gravel – under safe discretion. Maximum slope in outdoor mode, and at a safe driving position height of 6 degrees.  Do we need to say something here about limiitation re the slope of a surface?

When not in use, the Tek RMD M1 can simply be maneuvered by remote control to an out-of-the-way place, ensuring that you can sit on a couch, bed or chair, with the device out of your way.

The device comes with a battery charger, which is plugged into a traditional electrical outlet. The device is fully charged in 4.5 hours and can be charged overnight.

The Tek RMD M1 contains two 12-volt lead acid batteries which are 20 AMP hours. They will typically last 1 to  2 days with normal use, which depends on usage, user weight, and driving surface.

The device can be transported in an adapted SUV or minivan sized vehicle or on a trailer hitch ramp. Using its remote control, the Tek RMD M1 can be easily maneuvered up and down ramps for easy loading and unloading.

Insurance coverage varies depending on the country, state, type of insurance and your circumstances. We recommend talking with your local dealer to find out what insurance coverage is available. There are also additional resources they may have for covering the cost. For a list of links to resources you can also visit our Resources page.

The Tek RMD M1 is made in the United States in Salt Lake City, Utah.

The Tek RMD M1 is ideal for anyone who has the inability or difficulty to stand or walk, which includes those with paralysis, spinal cord injuries, multiple sclerosis, muscular dystrophy and other mobility issues.

The Tek RMD M1 may require a doctor’s prescription depending on your location.

No, due to the design and functionality of the Tek RMD M1 it does not require the ability to stand or walk independently. A complete list of indications and contra-indications can be found in our user manual. Email us at info@matiamobility.com if you would like a copy of the user manual.

Many of your local dealers have demo devices and can schedule a demo. Otherwise, we will be at several upcoming expos, a list of those can be found here. If you are still looking for options, you can reach out at info@matiamobility.com.

If you have a flashing warning light on your charger, it most likely means that your battery has become fully discharged. Please plug in the charger overnight, the charging system is designed to slowing replenish the battery until it can be rapidly charged again.